1. What are the minimum system requirements?
The site is best viewed in Netscape 3.0 or higher, Internet Explorer 3.0 or higher, or AOL 4.0 or higher. To upgrade your browser, visit your Web browser's site to download an upgraded version for free.

2. What should I do if the system goes down?
From time to time, the Internet may experience heavy traffic volumes, depending on the time of day. Infrequently we may also experience technical problems that would cause the site to not be available. If this happens to you, we recommend that you try back later that day.

3. When I tried to register, I received a message stating that I need to make sure all required fields are completed. What am I doing wrong?
Each required question, or field, has a red heart next to it. Please go back and carefully review your registration form to ensure you have filled out all of these required fields.

4. After entering my e-mail address and password in the login screen, I am unable to open the handbook. Why is that?
First, be sure that you have selected a password (we do not assign one to you). Next, be sure to enter your e-mail address exactly as you did when you registered (using exact upper and lower-case where appropriate). We can e-mail your password to you if you have forgotten it.

5. Why does the system keep prompting me for my e-mail address and password as I click through my handbook?
You might check to see if your web browser (Internet Explorer, etc.) is set up to accept Cookies. For example, on Internet Explorer 5.0 you would go to your menu at the top and select Tools/Internet Options/Security then click the Custom Level box and scroll down to the Cookies section. Select 'Enable' to accept cookies.

If you work in a different version of Explorer, or a different browser, check the Help section on your browser to find out how to accept cookies.

6. Will my heart points be totaled automatically for me?
Unfortunately, we are unable to automatically provide this option to you. We would encourage you to maintain your points and totals each week so you can make the calculations to see how you're improving.

7. Will I receive anything for participating?
Yes! You will receive two electronic premiums - one for registering and one for completing the program. Make sure you submit your summary survey when you finish the twelfth week of the program so you will receive your premium as well as a subscription to the online version of the Heart disease in women Center newsletter absolutely free!

8. How can I let others know about this program?
Send your friends and family our Heart disease in women Center E-card! They will love to participate with you.

9. What if I forget my password?
We can e-mail you your password should you forget it. Visit this link.

10. What if I share an e-mail address with another person?
Since we've asked you to use your e-mail address as your username, you will not be able to sign up for Heart disease in women Center under the same e-mail address as a family member or friend. There are many free e-mail services available that allow you to sign up for free e-mail accounts (e.g. Hotmail) which you could use for participating in Heart disease in women Center online.

11. What if I want to change my e-mail address?
Unfortunately we cannot change your e-mail address for you. You have two options: you can either continue to participate in the program under your previous e-mail address or re-register under your new address. It's not a big deal if you continue to use an old or invalid e-mail address at this point, you just won't receive any future e-mails from us (e.g. Heart disease in women Center newsletter, tips, etc.).

12. Will my information be distributed?
When you agreed to the consent and release agreement, you were asked if you would like to have your information (name and address) withheld from our corporate sponsors, who would be the only parties privy to this information. Depending on what choice you made, your information will be kept completely private or given to our sponsor for future contact.

13. Can men participate?
Yes! We welcome both women and men participants, since the program has several aspects to improve your health. However, we have targeted women with this program, so please keep this in mind.

14. Can anyone of any age participate?
Yes! Anyone over 18 may participate. One word of caution: If you're over 50, have been physically inactive for a long time or have other medical conditions (such high blood pressure, stroke or diabetes), please check with your healthcare provider to see if Heart disease in women Center is right for you.

15. Can stroke survivors and/or heart attack survivors participate?
Yes! We encourage heart attack and stroke survivors to participate; however, we'd strongly recommend that you check with your healthcare provider to make sure Heart disease in women Center is right for you.

16. Who wrote this program?
The Cooper Institute and the American Heart Association collaborated on this program.

17. Who can I contact to donate to the American Heart Association?
Please visit our donations page or contact your local American Heart Association office by calling 1-800-AHA USA1.

18. My entire group wants to participate - what should I do?
We encourage groups to participate, since being physically active is more fun with a friend. Just tell all of the individuals in your group to log on to choosetomove.org, register, and they're ready to go!!

19. How do I contact the American Heart Association with my comments on this program?
You can contact us at

20. How do I contact the American Heart Association with technical questions?
Ask technical questions at .

©2000, American Heart Association, Inc. All rights reserved. Unauthorized use prohibited.

The information in the American Heart Association (AHA) Web site is not a substitute for medical advice or treatment, and the AHA recommends consultation with your doctor or healthcare professional.